Evidhi

Customer Relationship Management (CRM) System

Completed Enterprise

8 Months

Duration

2 Members

Team Size

$500

Budget

350%

ROI Increase

Project Overview

A scalable full-stack CRM platform designed to manage customer data, track leads, automate workflows, and generate insightful reports. Built with modern technologies to ensure performance and security.

Client: RetailMax Corp

Industry: E-commerce

Location: New York, USA

Key Objectives

Improve site performance by 80%

Enhance user experience and conversion rates

Implement responsive mobile-first design

Integrate advanced analytics and reporting

Modernize admin dashboard and inventory management

Ensure scalability for future growth

Technology Stack

HTML

CSS

PHP

MySQL

Project Timeline

Phase 1: Discovery & Planning

January 2024 - February 2024

Requirements gathering, market research, technical architecture planning, and wireframe creation.

Phase 2: Design & Prototyping

February 2024 - March 2024

UI/UX design, interactive prototypes, user testing, and design system creation.

Phase 3: Backend Development

March 2024 - May 2024

API development, database design, microservices architecture, and integration setup.

Phase 4: Frontend Development

April 2024 - June 2024

React implementation, responsive design, admin dashboard, and mobile app development.

Phase 5: Testing & QA

June 2024 - July 2024

Comprehensive testing, performance optimization, security audits, and bug fixes.

Phase 6: Deployment & Launch

July 2024 - August 2024

Production deployment, data migration, staff training, and successful launch.

Project Team

Key Deliverables

Responsive Web Application

Modern React-based e-commerce platform

Mobile Application

React Native iOS and Android apps

Admin Dashboard

Comprehensive management interface

API Documentation

Complete REST API documentation

Performance Reports

Load testing and optimization reports

Security Audit

Comprehensive security assessment

Training Materials

User guides and training videos

Deployment Guide

Step-by-step deployment instructions

Results & Impact

Performance Improvements

Business Impact

Revenue Increase +240%

Conversion Rate +180%

Customer Satisfaction +95%

Technical Achievements

Load Time Reduction -75%

Server Response Time -85%

Mobile Performance +300%

Client Testimonial

It was excellent working with Sambhab and his team. Excellent customer service. The Website loads fast, works seamlessly across devices, and the UI is modern. We’ve set up the process, and it’s been running smoothly ever since.

Vijay Agarwal

CEO, Ecomlink

Challenges & Solutions

Key Challenges

Legacy System Integration

Integrating with existing inventory and payment systems while maintaining data integrity.

Performance Optimization

Handling high traffic loads and ensuring sub-second response times.

Mobile Experience

Creating a seamless mobile experience that matches desktop functionality.

Our Solutions

Microservices Architecture

Implemented scalable microservices with API gateways for seamless integration.

Advanced Caching

Implemented Redis caching and CDN optimization for lightning-fast performance.

Progressive Web App

Built PWA with offline capabilities and native app-like experience.