Evidhi

Customer Relationship Management (CRM) System

Completed

8 Months

Duration

2 Members

Team Size

$500

Budget

Waterfall

Working Model

Project Overview

Evidhi is a robust, full-stack Customer Relationship Management (CRM) platform designed to help businesses manage customer data, track leads, automate workflows, and generate insightful reports. Built with modern technologies, it ensures performance, scalability, and security.

Client: Vijay Agarwal

Industry: Ecomlink

Location: Rajasthan,India

Project Resources

View Original Website

View Figma File

View Markdown Document

View Related Document

Technology Stack

HTML

CSS

PHP

MySQL

Project Timeline

Phase 1: Discovery & Planning

Jan-Feb 2024

Requirement gathering, stakeholder interviews, competitor analysis, and defining project scope.

Phase 2: Design & Prototyping

Feb-Mar 2024

UI/UX design with wireframes, prototypes, and feedback loops to finalize a consistent design system.

Phase 3: Backend Development

Mar-Apr 2024

Developed backend APIs, workflow automation engine, data migration framework, and implemented security protocols.

Phase 4: Frontend Development

Apr-May 2024

Built the CRM dashboard, lead tracking modules, mobile UI, and integrated backend APIs.

Phase 5: Testing & Launch

May-Jun 2024

Performed functional, usability, and load testing, refined based on feedback, and launched the CRM platform.

Project Team

Key Deliverables

Responsive Web Application

Develop a modern, responsive CRM web platform using ReactJS for optimal performance and accessibility.

Mobile Application

Create a React Native mobile app for iOS and Android that offers full CRM functionality on-the-go.

Admin Dashboard

Design an intuitive admin dashboard to manage leads, workflows, analytics, and reports efficiently.

API Documentation

Provide comprehensive REST API documentation for seamless integration with third-party tools.

Performance Optimization

Conduct load testing and apply caching strategies to ensure fast and reliable performance.

Data Migration

Build a secure migration framework to transfer legacy data without disruptions.

Security Compliance

Implement encryption, role-based access, and GDPR compliance for data protection.

Deployment Guide

Provide step-by-step deployment instructions to ensure smooth launch and scalability.

Client Testimonial

It was excellent working with Sambhab and his team. Excellent customer service. The Website loads fast, works seamlessly across devices, and the UI is modern. We’ve set up the process, and it’s been running smoothly ever since.

Vijay Agarwal

CEO, Ecomlink

Challenges & Solutions

Key Challenges

Complex Workflow Automation

Designing an automation system that adapts to varied client workflows without adding unnecessary complexity.

Data Migration

Seamlessly transferring customer and lead data from legacy systems without data loss or downtime.

Cross-Platform Consistency

Ensuring identical performance and user experience across web and mobile platforms.

Our Solutions

Modular Architecture

Designed a modular backend with reusable components to adapt easily to client-specific workflows.

Data Migration Framework

Built a robust migration tool with validation mechanisms to ensure data integrity.

Unified Design System

Created a consistent UI/UX design system for both web and mobile, ensuring seamless user experience.